Author Raghu Kethineni, Senior Program Manager, Enterprise Client and Mobility

We are excited to announce the release of the public beta of the System Center Configuration Manager Hybrid Diagnostics tool. The Hybrid Diagnostics helps you troubleshoot common issues in Hybrid scenarios and provides guidance on how to fix the identified issues related to your environment.

Feature Summary

This version of the Hybrid Diagnostics will check for the following issues related to the device enrollment scenario:

• Checks that the SMS Executive service is running
• Checks for the service connection point certificate
• Checks for potential conflicts between service connection point certificates
• Checks for DNS CName entry for the specified UPN
• Checks for device type enablement in Configuration Manager
• Checks for known errors in Status Messages
• Checks for UPN synchronization in AAD
• Checks that the specified user is a member of the cloud user collection
• Checks that the AAD ID and cloud user ID match

Download

To download the public beta of the System Center Configuration Manager Hybrid Diagnostics tool, visit http://aka.ms/SCCMHD

We would love to hear your feedback for this tool! If you have a feature request, make sure to share your ideas with us on the Configuration Manager UserVoice site.You can report issues with this tool on the Connect site for Configuration Manager here: https://connect.microsoft.com/ConfigurationManagervnext.

-Raghu Kethineni

Additional resources:

• What’s New in System Center Configuration Manager
• Get Ready for System Center Configuration Manager
• Start Using System Center Configuration Manager
• Upgrade to System Center Configuration Manager
• Technical Documentation for System Center Configuration Manager
• System Center Configuration Manager Forums
• System Center Configuration Manager Support
• Report an issue
• Provide suggestions